In many industries, contact centers are still thought of as cost centers—places to handle complaints and basic inquiries at minimal cost. In life sciences, that mindset is quickly becoming obsolete.

Himanshu Mody, Partner & Head, DEPT® India, shares insights on its latest BFSI trends report, which identifies data, user experience (UX) & AI as the critical growth levers in 2026 ...

If you thought that ‘Dark’ was just another sci-fi series that wrapped up all its tricks when it ended, you might want to think again. It’s one of those rare shows that grabs you from the start and ...

OpenClaw is an open source AI framework designed to automate tasks through a structured combination of inputs, triggers, and a continuous processing loop. As outlined by Damian Galarza, its ...

It's OK to enjoy figure skating without knowing what all the words mean. If you want to know more, though, here's a list that can help.

Twitch streamer Jason “Jasontheween” spoke openly during his ongoing 7 Days Stranded livestream after viewers asked him about his past connection with fellow creator Shizuku. The moment quickly spread ...

Senior Citizens Savings Scheme: Senior citizens in India often end up with little to no income after their retirement, and all their savings get used up quickly if they do not invest wisely. This is ...

A new season of Paradise means new jaw-dropping twists to tease and new mysteries to solve! In Season 1 of Dan Fogelman’s hit Hulu thriller, some of the biggest reveals were the bunker, what exactly ...

I attended the Bafta awards on Sunday. And I arrived early enough to hear the Tourette syndrome (TS) campaigner John Davidson, on whom the biographical film I Swear is based, be introduced. He stood ...